Studies have shown that it can cost up to seven times more to earn a new customer as opposed to keep one. Companies realize the importance of monitoring customer satisfaction levels in order to improve them as well as continue to grow revenues with the help of loyal customers.
MarketCall Group’s unique approach to customer surveys has resulted in usable, quality information for our customers across many industries. We are able to collect unbiased survey data to assess clients satisfaction, capture market trends, or gauge interest in new products or services. We work with your sales staff to build survey objectives based on what you intend to do with the results.